Privacy Policy

1. Introduction

Salt City Renovations ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information you provide when you visit our website or submit an inquiry through our contact form.

2. Information We Collect

We collect information you voluntarily provide through our contact form, including:

• First and last name
• Email address
• Phone number
• Project notes and messages
• SMS consent preferences (if voluntarily provided)

We may also collect standard web analytics data such as browser type, pages visited, and referring URLs through analytics tools.

3. Phone Numbers and SMS Consent

We offer two separate optional SMS consent options:

• Non-promotional / transactional SMS: Appointment reminders, estimate updates, and project notifications.
• Promotional / marketing SMS: Offers, announcements, and seasonal updates.

Neither checkbox is pre-checked, and neither is required to submit the contact form. You may opt out of SMS messages at any time by replying STOP. For help, reply HELP. Message and data rates may apply. Message frequency may vary.

SMS consent is not shared with third parties or affiliates for marketing purposes. It is used solely to facilitate messaging services and related delivery providers.

4. How We Use Your Information

We use the information you provide to:

• Respond to your project inquiry
• Schedule consultations and follow-up conversations
• Send SMS messages if you have provided explicit consent
• Improve our website and services

5. Information Sharing

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your information with trusted service providers who assist us in operating our website or conducting our business, subject to confidentiality agreements. We may also disclose information when required by law.

6. Data Retention

We retain your contact information for as long as necessary to respond to your inquiry and maintain our business relationship. You may request deletion of your information at any time by contacting us.

7. Your Rights

You have the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us directly. You may also opt out of any SMS communications at any time by replying STOP.

8. Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

9. Cookies and Analytics

Our website may use cookies and analytics tools to understand how visitors interact with our site. This data is aggregated and does not personally identify you. You may disable cookies through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us through the contact form on our website.